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Current available jobs in Ticket Sales:


» Group Sales Account Executive - Orlando Magic (Orlando, FL)
» Season Ticket Account Executive - Orlando Magic (Orlando, FL)



Ticket Sales: Ticket Sales
Group Sales Account Executive - Orlando Magic (Orlando, FL)

JOB SUMMARY

Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.  

JOB RELATIONSHIPS

• Reports To:  Group Sales Manager
• Indirectly Reports To:  NA   
• Hiring Authority:  No


GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 21-40
• Event night responsibilities:  No
• Approximate number of events worked per season: None


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
• Sell group tickets, hospitality rentals, season tickets and partial plans for the Orlando Magic and designated non-Magic events via:
-Cold calling
-Lead generation at Magic home games
-Prospecting / Profiling
-Networking at outside events
-Seeking and implementing sales and service best practices
-Thorough data capture and personal database management
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.
• Work to grow existing group/hospitality and theme night events, and develop, plan and execute new events.
• Renew group/hospitality accounts; establish and maintain strong relationships with key group contacts to grow involvement of renewing accounts each year.
• Manage all season ticket and partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
• Execute sold group /hospitality events and theme nights on game days or in-game  (Fan Experiences such as Kid’s Tunnels, Pre-Game performances) 
• Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
• Attend and actively participate in weekly department meetings.
• Meet with Group Sales Manager regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
• Maintain accurate records of all prospecting activities and closed sales.
• All other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience required.
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required.
• Bilingual skills a plus.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others whom you have no direct authority over.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.

 


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Ticket Sales: Ticket Sales
Season Ticket Account Executive - Orlando Magic (Orlando, FL)

JOB SUMMARY

Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.  

JOB RELATIONSHIPS

• Reports To:  Assistant Director of Ticket Sales
• Indirectly Reports To:  NA  
• Hiring Authority:  No


GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 21-40
• Event night responsibilities:  No
• Approximate number of events worked per season: None


ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
2. Sell full seasons tickets, partial plans, group tickets and hospitality for the Orlando Magic and designated non-Magic events via:
i. Cold calling
ii. Lead generation at Magic home games
iii. Prospecting / Profiling
iv. Networking at outside events
v. Seeking and implementing sales and service best practices
vi. Thorough data capture and personal database management
3. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.
4. Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
5. Meet with Sr. Director of Ticket Sales regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
6. Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
7. Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)
8. Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
9. Attend and actively participate in weekly department meetings.
10. Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
11. Maintain accurate records of all prospecting activities and closed sales.
12. All other duties as assigned.


QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience required.
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required.
• Bilingual skills a plus.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others whom you have no direct authority over.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.
 


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